The purpose of this Privacy Policy is to set out how, why, and when Lizanzi The Shop, Lizazni Online Shop, Cezanne and Lady Liz (referred to as “platforms”) uses your Personal Information so as to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).
We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information. This Privacy Policy describes how we handle the Personal Information we collect about you and/or receive from you. By using our Platforms, you agree to the processing of your Personal Information as set out in this Privacy Policy. Herewith, you give your consent that your personal information may be used for in-house marketing from the Lizanzi family.
1. PERSONAL INFORMATION WE COLLECT AND PROCESS
Our platforms processes Personal Information in a manner that is reasonable, adequate, relevant, non-excessive, and purpose-specific. In order for users to access and use our Platforms we collect and process some Personal Information. When you register to use our Platforms, we may collect the following Personal Information:
- Name and surname;
- Email address;
- Physical address;
- Billing address;
- Gender;
- Mobile phone number;
- Date of birth.
You warrant that the information you have provided is accurate, current, true and correct and that does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
2. INFORMATION FOR USING OUR PLATFORMS
When you access our Platforms, whether or not you are a registered user, we process some of your Personal Information. Depending on how you access and use our Platforms, we may receive:
- log information, through online identifiers. This information includes information on how, when and for how long you use our Platforms and other services, the content you view, and search queries you submit.
- information about the equipment you use to access or use our Platforms, including the type of device you are using, how you access our Platforms, your browser or operating system, and your Internet Protocol address.
- the geographic location from which you accessed our Platforms, including your device’s global positioning system signal and information about nearby wifi networks and cell towers. We get this information when you use location-enabled services.
- other information about you from third parties, such as social media.
3. WHY DO WE PROCESS YOUR PERSONAL INFORMATION?
- fulfill our contractual obligations to you when you have ordered goods in order for us to deliver those goods and process returns.
- provide you with information, products or services you request from us.
- communicate with you regarding our Platforms and provide you with information, products or services, including billing, customer support, resolving complaints and quality control.
- notify you about changes to our Platforms, services and products, terms and conditions, privacy policy or notices, and any other changes that impact our Platforms, services and products.
- send you information about competitions, products or services that may interest you (unless you have opted out of receiving such information).
- get feedback from you which we need to develop our products and services and grow our business.
- comply with any legal or regulatory obligations such as tax or financial laws.
- undertake research and statistical purposes. The research and statistics we get from this process do not include your Personal Information and cannot be linked to you, nor can you be identified from these statistics
We only use your data to make your shopping experience great and to continually improve our service. We will never share your personal information with any third parties or outside the Lizanzi family and mentioned platforms. If you want to log a complaint, please send an email to hello@lizanzi.com.
